Dennis Anderson, the longest serving volunteer at American Lake Veterans Golf Course is accepting the Outstanding Award for Service to Veterans – Team Award, for the 230 volunteers who manage, operate, and maintain the Jack Nicklaus designed golf course. Award is presented by Alfie Alvarado-Ramos, the Director of Washington State Department of Veterans Affairs at a Veterans Day Ceremony in Auburn, Washington following the Veterans Day Parade on November 5, 2022.
The American Lake Veterans Golf Course is an 18-hole, Jack Nicklaus designed golf course managed, operated, and maintained by 235 volunteers: veterans, spouses, and friends of veterans. There are no paid employees. Probably the only golf course of its kind, nationwide, run completely by volunteers that offers 18 holes with full golf amenities.
Volunteers perform a wide variety of functions: management, grounds keeping and course maintenance, maintenance of equipment, check-in of golfers and guests, starters, marshals, scheduling of events, food service for events, training, and golf club repair. A normal week involves approximately 16 to 20 volunteers per day, in 2 shifts – about 160 volunteer hours: just over 1000 volunteer hours for a 7-day week and over 50,000 per year. Volunteers come from all walks of life for varied reasons, have different likes and dislikes, abilities and disabilities and varying requirements for the job they desire. And most of our volunteers need us as much as we need them. Quite a management challenge.
This golf course offers everything that any other golf course offers except for a full restaurant and bar. The golf course is owned by the US Department of Veterans Affairs, and we must abide by certain restrictions. Alcohol is one of those. No alcohol on VA property. We also do not have a restaurant which is a self-imposed restriction because of the qualifications and restrictions needed to run a full-time food service facility. We do offer cookouts for tournaments and other events that are greatly welcomed. In fact, we built a $110,000 facility just for golf tournament cookouts, then donated it to the VA. This was the beginning of a wonderful dream come true.
Our volunteer force is led by a volunteer management team with oversight by an all-volunteer board of directors from our 501c3, the Friends of American Lake Veterans Golf Course. They were established in 2004 specifically to invest in capital improvements for the golf course and to date, have invested over $12 million in new facilities and equipment to improve an existing 9-hole course built in 1956. These investments include: in 2008 - a $65,000 covered driving range with power tees, a $110,000 covered, open air, dining facility for cookouts with a full indoor kitchen, an 8500 square foot clubhouse with full indoor training facility for $1.4 million in 2010, numerous other smaller buildings such as a gazebo starter shack, indoor locker room for our grounds maintenance volunteers, covered parking areas for our fleet of 74 Yamaha EFI golf carts, new fuel storage facility, expanded parking area, handicap, on-course restroom facility with water and electricity that our mobility impaired golf carts can drive into, a $3.5 million new nine holes, designed by Jack Nicklaus so our veterans would have an 18-hole golf course, a $600,000 water well with 1.9 million gallon holding pond to irrigate the entire 18 holes, and a $2.5 million renovated front nine also designed by Jack Nicklaus when he designed the new back nine holes. And over a period of years, replace what little antiquated equipment we had with new equipmen tand rotate it every five years to keep it new. All done with volunteers and donated dollars over a period of 18 years and then all fixed property was donated to the VA.
The grounds crew is organized into six teams. One for each day, Monday through Friday and one for the weekend. The average size of a team is about 8 to 10. They meet at the golf course at about 5:00 am and perform the duties laid out by the Grounds Superintendent the night before. Their workday consists of an average of 6 to 8 hours per shift to include cleaning and refueling the equipment. They do these tasks 7 days per week in the rain, dark and cold. They do this so our veterans have a beautiful, first-class venue which they deserve. Then our mechanics come in and repair anything that is broken, keep them in good mechanical condition, sharpen the reals, etc. What a great team these guys and gals make. Yes, gals – we have a wonderful group of Garden Goddesses that keep our common areas beautiful, as well.
Our trainers’ number about a dozen and teach the basics of golf. They are also volunteers. They do their training at the indoor training facility on a Full Swing Simulator, the outdoor practice facility to include the covered driving range with powertees and the golf course itself. They all have some training to work with disabled golfers and we have the mobility impaired golf carts to support it. They also have weekly training with the Soldier Recovery Unit from Joint Base Lewis McChord and an annual tournament for them.
Our club repair facility is called Area 51. Mysterious stuff goes on down there, taking donated clubs and other golf equipment and turning it into a beautiful set of clubs you would love to own. These guys work miracles and make many, many veterans happy every year. In 2019, the year before COVID shut us down and slowed us down, they donated over 215 sets of golf clubs to veterans. Today they are back on schedule to break that record. You must see this place to believe it. Jack Nicklaus loves it.
Our kitchen staff are great and do a first-rate cookout when we need them. That is normally during the warmer months each summer when we have our tournaments. We hold about 8 tournaments a year that raise needed money to keep our equipment and golf carts rotated every 5 years, so they remain in great shape. We also have a golf cart sponsorship program an organization or an individual can donate the money to buy the new cart and then we put their logo on the front for the next 5 years.
Management and operations comprise the rest of the volunteers – the managers supervise, pay the bills, and keep things coordinated. The operations personnel, check-in personnel, marshals, starters, etc. keep the golfers moving and happy. They are the ones who keep the entire golf course on track operationally to include getting our veterans out on the course having a great time, which is why we are here. So, welcome to our Veteran’s “little slice of heaven on earth” in the Northwest. What these volunteers provide in the way of quality service to our veterans is second to none in Washington State.
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